Conflict Resolution

“One of the hardest tasks of a leader – from prime ministers to parents – is conflict resolution. Yet it is also the most vital. Where there is leadership, there is long-term cohesiveness within the group, whatever the short-term problems. Where there is a lack of leadership – where leaders lack authority, grace, generosity of spirit and the ability to respect positions other than their own – then there is divisiveness, rancour, back-biting, resentment, internal politics and a lack of trust. Leaders are people who put the interests of the group above those of any subsection of the group. They care for, and inspire others to care for, the common good.”

Conflict Resolution (Matot, Lessons in Leadership, Covenant & Conversation)